Effective Date: 27 February 2025
1300 Taxis Melbourne is committed to protecting your privacy and ensuring your information remains secure. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, 1300-taxis.com. By using our site, you agree to the practices described in this policy and consent to the collection and use of your information.
Information We Collect
We gather the following types of information:
Personal Information:
- Contact Details: Including your name, phone number, and email address.
- Payment Information: If you book services online, we collect payment card details and billing addresses.
Other Information:
- Location Details: Pickup and drop-off locations, dates, and times for bookings.
- Usage Data: Insights into how you interact with our website and services.
- Cookies & Tracking: We use cookies and tracking technologies to enhance your experience and improve our services.
How We Use Your Information
1300 Taxis Melbourne may use your information for the following purposes:
- Service Delivery: Managing bookings, processing payments, and providing seamless transportation services.
- Customer Support: Addressing inquiries, resolving issues, and offering assistance.
- Personalised Experience: Tailoring our services to your preferences for a smoother experience.
- Marketing & Promotions: Sending you relevant offers, promotions, and updates about our services.
- Analytics & Improvement: Analyzing user behavior to refine and enhance our services.
- Legal & Security: Complying with legal requirements and safeguarding against fraud or security threats.
Data Sharing & Disclosure
We may share your information with:
- Service Providers: Trusted partners assisting with payments, analytics, and technical services.
- Business Collaborators: Partners involved in promotional activities or bundled services.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
Security Measures
1300 Taxis Melbourne employs industry-standard security practices to protect your data from unauthorised access, alteration, or loss. While we work diligently to secure your information, no system is entirely foolproof, so we encourage users to stay vigilant.
Policy Updates
We may periodically update this Privacy Policy to reflect changes in our operations or legal requirements. Significant updates will be posted on our website, and continued use of our services implies acceptance of the revised policy.
If you have any questions or would like to discuss your data, feel free to contact us.
